Radically transparent freight pricing
- No registration or monthly fees
- Instant freight rates
- Fair market prices
Everything you need for hassle-free shipping
Get started for free
Freight booking
Replace time-consuming emails and paid freight forwarding platforms like Trans.eu, Timocom or Transporeon
| Freight order placement (via self-service) | Free |
|---|---|
| Supported freight types | FTL, LTL |
Market data-based freight rate estimates 
Avoid overpaying and set the right budget in your freight order using market-data-based price benchmarks. | |
| Set your own shipping budget
Choose a fixed freight price and get a freight delivery guarantee for your selected dates | With Smart Pricing |
| Freight delivery guarantee
Choose a fixed freight price and get a freight delivery guarantee | With Fixed Pricing |
| History of previously used loading & unloading locations |
Freight management
Replace paper documentation, email threads and paid freight forwarding platforms
| Single-view dashboard of all freights | |
|---|---|
| Advanced freight filtering | |
| Digitised freight documents management | |
| History of freight documentation |
Freight tracking
Stay informed about your freights every step of the way
| Real-time freight visibility with a live map view | |
|---|---|
| Instant notifications about freight status changes | |
| Driver information and contact details | |
| Time-stamped freight status updates history |
Built-in invoice management
Consolidate all freight invoices and payments in a single platform
| Single view of all outstanding and paid invoices | |
|---|---|
| Invoice payments through the platform | |
| Payment deferral
Payment terms of up to 30 days are available after additional evaluation. | Available upon request |
| Payment methods available | Card, bank transfer, online banking |
Freight claims management
Ship with confidence knowing we'll take complete care of your freight
| Freight claims management | |
|---|---|
| Automated charges for freight cancellations by the carrier | |
| Half-automated charges for carrier delays |
Customer care
Ready to help with 1-minute average response time
| Live chat, phone and email support (Mon-Fri, 8-17 CET) | |
|---|---|
| Help center & FAQs |
Book loads 24/7 via our real-time marketplace
Get started for free
Marketplace
Replace paid freight exchange platforms like Trans.eu, Timocom or Transporeon
| Real-time marketplace of European freight orders | |
|---|---|
| Verified shippers only | |
| Final freight rate visibility |
Freight management
Replace paper documentation, email threads and paid freight exchange platforms
| Single-view dashboard of all freights | |
|---|---|
| Direct contact with the shipper via platform | |
| Digitised freight document management
PODs, custom clearance documents, ADR licenses, thermo prints are uploaded and saved directly in the platform | |
| History of all freights’ documentation | |
| Suggested freight delivery route |
Built-in invoice management
Consolidate all freight invoices and payments in a single platform
| Payment guarantee by Spotos | |
|---|---|
| Payment terms
Payment is issued to the carrier within 30 days after POD documents are confirmed by the shipper. | 30 days after delivery |
| Single view of all outstanding and paid invoices |
Mobile app for drivers
Streamline freight management for your drivers
| Single-view of all assigned freights | |
|---|---|
| Digitised proof of delivery uploading | |
| Key freight information available via app | |
| 1-click access to our support | |
| App available in 7 different languages |
Freight claims managament
Improve efficiency and cost management with our value-added services
| Freight claims management | |
|---|---|
| Spotos freight insurance | |
| Automated charges for freight cancellations by the shipper |
Driver management
Assign freights to your drivers in a few clicks
| Saved list of your drivers | |
|---|---|
| Quick driver assignment to freights |
Customer service
Get help you need within 1-minute average response time
| Live chat, phone and email support (Mon-Fri, 8-17 CET) | |
|---|---|
| Help center & FAQs |
FAQ
Unlike other freight forwarding platforms, Spotos is a subscription-free platform, so there are no recurring or registration charges. Placing freight orders through Spotos is free; shippers are charged and our success fee is applied only after the freight has been confirmed by the carrier.
When placing a freight order with Spotos, you can choose between two freight pricing options:
- Smart pricing is our auction-based pricing, where you can set your preferred shipping budget and place your freight order in our marketplace. With Smart pricing, you can get your freight shipped at a lower price, but we can’t guarantee that there will be a carrier that accepts this rate in the marketplace auction.
- Fixed pricing is an option where you get a fixed price offer with a 100% freight delivery guarantee. Fixed pricing rates are slightly above the market average, but you get assurance that your freight will be successfully loaded & unloaded on your selected dates.
Our smart freight pricing uses a reverse-auction-based algorithm. The algorithm leverages real-time market data to set the lowest available price for the shippers. Here’s how it works:
- Based on their freight details, shippers get real-time data-based price benchmarks;
- They can then use these benchmarks to set a preferred shipping price range for their freight order;
- The freight order appears on the carriers’ marketplace at the lowest selected rate;
- The freight auction rate increases within the set budget limits until a carrier accepts it.
There are no carrier bidding or third-party fees through Spotos, which makes our freight rates up to 30% lower and fully transparent.
Automated charges can be assigned if the carrier or the shipper has canceled a freight that has already been accepted. The charged amount will depend on how late the freight was cancelled. To find out more about the cancellation charges and their sizes, read here.
Shipping services can be paid for via online banking, bank transfer, or cards. All invoices and payments are processed through our platform, which makes it easier to get an overview of all historic freight payments.
Spotos offers carriers a 100% payment guarantee. As soon as the proof-of-delivery documents are uploaded and confirmed, we issue an invoice to the shipper. There is no need for carriers to issue invoices separately. The money is transferred to the carrier’s bank account within 30 days after POD documents confirmation.
Every Spotos carrier goes through our verification process, which includes uploading the necessary documentation (carrier license, liability insurance, proof of payment for liability insurance and certificate of entry in the business register). Carrier company details are then checked and verified by our internal teams to ensure they comply with our terms and can act as trusted partners in our marketplace.
